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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Please rest assure, you will receive the same product as seen. But as the color differs in different light color or product may vary also all images in website are for illustration. So if a specific dimension is not mentioned please do scale to website images. 

Where can I view my sales receipt?

Your purchase details can be found in your account section. Also a receipt is mailed to you on your given email id.

How can I return an item?

Please refer to the Return Policy for details. https://www.shoguninnovations.com/refund_returns/

Will you restock items indicated as “out of stock?”

We constantly increase our inventory. We definitely restock items. 

Where can I ship my order?

We deliver pan India. Certain battery products might not be allowed on Air Courier. So in you are from Lakswadeep or Andaman & Nicobar kindly connect with Customer Support before Placing Order.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS